We are almost done updating our units at Shell Residences. We always want guests to feel that they are getting more for their money. We pay close attention to their praises but most of all to their suggestions. This is why we are very successful. We have so many repeat clients and they wouldn't want to go anywhere else.
We are very inspired as our short term condo rental business keeps getting better each time.
When I first signed-up for the condo units at MOA and thought about having to pay for the downpayment and wait for the buildings to finish (5 years), I started to have doubts. Thank God I waited. Our short term rentals couldn't be more successful ! We are almost fully booked week after week. This is because we have established good relationships with our clients and we get a lot of referrals and repeat clients.
Our SECRET? Our staffs are very well trained and we make sure that our units are well maintained and in top condition. We also have a 5-minute response time policy for any inquiries or concerns. Customer service is our #1 priority.
Welcome 2019 !!!
Our Shore Residences units were launched 3 months ago and we couldn't be happier with the turnout ! We have established good processes and our clients were very happy and satisfied. We now have an onsite manager and our customer service is 24x7. We are very excited for our future units to be completed. Next summer, we are preparing for our units at FAME residences in Mandaluyong.
Short-term condominium rental market is a great business if owners are willing to put time and effort so guests can stay stress and worry free. I believe that we have done a great job in accomplishing this.
Thank you to our wonderful clients who have trusted us in this business.
We are very excited that the number of our Condo units are increasing ! We just bought 3 units plus parking at Red Residences, Makati, bringing our total number of Condo units in Metro Manila to 19 plus 3 parking.
We are continuing to improve each day so by the time all the condo units are complete, we will be in full operation with great process and happy/satisfied clients.
We cannot be happier with the turn out of our new units at Shore Residences. We assigned dedicated onsite Customer Service Manager and introduced a brand new Mitsubishi Montero SUV for car service. Our clients have been giving us perfect reviews and our calendars are always busy (in a good way :-)). Our Shore units are highly upgraded, we are giving 5-star hotel service including coffee, water, shampoo, conditioner, lotion and more. We offer reasonable rates and excellent customer service. Our clients are getting the best value for their money.
We always strive for perfection. We are re-investing all our income back to the units. We are looking forward to acquiring more units so we can further grow the business and have better process and structure.
It is a very exciting time for us. We are purchasing a brand new Mitsubishi Montero to use as a Car Service to our guests. This will be available by January 2018.
Our Shore units will also be ready by January 2018. We are currently putting together our plans and designs and we couldn't be more excited. It is finally happening !
We are very excited. Our two units at Shore Residences are almost done. We learned so much this past year and a half managing our Shell Residences units and we can only improve. We cannot be happier with the results. We had happy clients
We recently performed a major maintenance of the units. We blocked the calendars for almost 1 week to replace/update furniture, bulbs, cabinets, including grout. We even did general cleaning which made the units looking like there were never lived in. We also make sure we have updated sheets, towels and supplies. We are doing our best to have the best condo units. Of course, we want to have happy customers that is why we have a 5-15 minute wait policy to respond to clients' inquiries.
We look forward to 2017 as we will have more units at Shore Residences.
Thank you all !
We are on track to reach SUPERHOST status on Airbnb.
Here are Superhost status requirements from Airbnb :
To become a Superhost, you need to have an account in good standing, and over the past year you must have:
We have actually hosted more than 40 guests, have a 100% response rate, no cancellation and almost at 80% 5-star overall rating. We have great reviews from our recent guests because we keep on improving everyday.
We couldn't be happier. Our hard work and good customer service is paying off.
Here is the latest review from our Client :
Actual unit was better than the description. It exceeded our expectations! Neighborhood is great. Safe place with nice people around. Ms. Bebot was super nice, accommodating and helpful with our needs during our stay. Walking distance to the SM Mall of Asia, Amusement Park and Sunset View by the Bay! Kids had fun at the Swimming Pool. Had a good sleep on the cozy large bed. Very clean toilet and bath area. Unit had a complete set of things/items that you may need during your stay. Highly Recommended !!! Thank you Ms. Grace!
I am a real estate enthusiast. I have invested in few properties since I was 29 years old. I am also a certified residential appraiser in California. I love seeing vacant piece of land transform into a community. So far, I have been amazed at how SMDC did Mall of Asia Complex.